Good News for Our Customers

We know that waiting for products and long lead times can be extremely frustrating – that’s why we’ve been working hard to reduce ours so that you’re not waiting as long.

Our team have been doing lots behind the scenes to make that happen including:

  • Changes to our production flow on the shop floor
  • Increasing overall capacity on the shopfloor
  • Investing in a new planning system to make us more efficient.
  • Bringing in additional staff to increase capacity.
  • Investing in new skills for our team
  • Remodelling and refining the manufacturing process

The outcome of this has been to significantly reduce our lead times which we know will only enhance our customers experience.

Robust Sales Director Paul Williams said: “Our sales team will be making contact with all our clients to discuss current lead times however if you have any urgent jobs priced recently and need a specific delivery time by all means contact your Area Sales Manager – they will be happy to discuss your individual requirements.

He added: “Please do bear in mind that many elements may affect the lead time of products including the door type, the quantity required, door type, hardware, glazes and finishing. We will always do our best to get them to you as quickly as possible so please do speak to us and our team who will work with you to meet you specific project requirements. At Robust we are constantly striving to ensure continuous improvement. It’s an absolute priority for us, ensuring that all our customers receive the service they deserve.“

Robust are one of the UK’s leading suppliers of custom-made steel door solutions for use in both the industrial and commercial sectors.  Our products are made to measure, are supplied with a full fitting kit and hardware and have high quality locks as standard.

If you’ve got any questions or want to find out more – please don’t hesitate to contact our sales team on 01782 592900 or email – they’ll only be too happy to help.