Quality Engineer

Reports to: QHSE Manager

Direct Reports: NA

Brief Description of Job Purpose:

The purpose of this role is to identify the most important internal and external quality concerns and to determine the root cause and lead implementing a robust corrective action to prevent recurrence, the results of which will drive down the cost of poor quality, improve right first time and improve customer satisfaction.

Key Accountabilities:

• Ensure a safe working environment for all staff and continually improve the environment and procedures, reacting to suggestions and proactively searching for issues.
• Ensure quality is improved by ease of design and proactively seeking methods to improve performance.
• Management of the central collation of quality concerns data and present data on trends, pareto and information on the cost of poor quality.
• The strive to zero waste in defects and material through the development of simple error proof ways of manufacture.
• To look forward and strategically suggesting new technology and alternative processes/methods of manufacture that will benefit the business.
• Visualisation of quality and defect and improvement awareness on the shop floor.
• Chairing quality concern meetings and keeping on top of concerns so and timely resolution.
• Develop the members of the team to upskill/cross train and engaged.
• Ensure all certification and calibration is up to date.

Key Responsibilities:

• Identify and help rectify any unsafe practices and assist with leading indicator safety reviews.
• Drive a culture of support and development and zero waste through SQDCP process, improving performance to maximise KPI’s using lean tool and techniques.
• For undertaking audits of the management system.
• Identify defect trends that support what focus the company is best spending its time on to get the best improvement in quality performance.
• Assist in developing SOP’s for current and new projects.
• Develop control plans for products and a control plan system.
• Assist in quality questions for customers.
• Be involved in lean principles in sections such as 5S, Standard Operations, Visual Management.
• Lead audits in the section on time and to a high quality, identifying improvements and dates to complete actions.
• Report daily, weekly, and monthly on section performance in line with the KPI’s in the quality manual and at the various review meetings.
• Ensure any spend in the section is within budget.
• Identify new equipment and processes that can help to improve gross margin within the section.
• Manage all certification ensuring budget costs are provided annually to accounts and managed throughout the year.Assist is special projects as and when required which may be in other departments.